Privacy policy

What we collect

When you create an account and use the app, we collect:

Name

Provided when you register

Email address

Used to sign in and contact you

Phone number

Provided in your profile

Location

Collected while using the app and in the background when you allow it — used only for in-app features

Device & usage data

IP address, device model, OS version, and basic app usage — used for security and debugging

Push notification token

Used to deliver notifications you've opted in to receive

How we use it

We use your information to run your account, deliver app features, send notifications you've opted into, and respond to support requests. We do not use it for advertising or sell it to third parties.

Location

We collect precise location both while the app is open and in the background when you grant "Always allow" permission. This is used solely for location-based features within the app. You can change this at any time in your device's Settings → Privacy → Location Services.

Third parties & sharing

We do not share your personal data with third parties for commercial or advertising purposes. Your data may be transferred only if KOUN is involved in a merger or acquisition, in which case you will be notified.

How long we keep it

We keep your data for as long as your account is active. When you delete your account, your personal data is removed from our systems within 30 days.

Security

All data is transmitted over encrypted connections (HTTPS/TLS) and stored on Cloudflare's infrastructure. No system is 100% secure, but we apply industry-standard practices to protect your information.

Children

Our apps are not intended for anyone under 18. We do not knowingly collect data from minors. If you believe a child has registered, contact us and we'll delete the account promptly.

Your rights

Under GDPR you have the right to:

• Access — see what data we hold about you
• Correct — fix inaccurate information
• Delete — request full removal of your data
• Export — receive your data in a portable format
• Withdraw consent — for location and notifications at any time

Updates to this policy

If we make material changes, we'll notify you via the app or email. The date at the top of this page will always reflect the latest version.

Contact

Questions, requests, or want to exercise your rights?